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FSI-CSO-RCVMUSTAll frameworksImplementation guide coming soon

Receive Email Without Disruption

FedRAMP Security Inbox (FSI) · General Provider Responsibilities

Applies to: Providers
Who this applies to
Providers
Service class
All service classes
Force
MUST
Timeframe
No fixed timeframe

Reviewed implementation guidance for FSI-CSO-RCV is not published yet. The official source below remains complete and authoritative.

Official FedRAMP source

Verbatim from FedRAMP/rules

Providers MUST receive and react to email messages from FedRAMP without disruption and without requiring additional actions from FedRAMP.

Defined terms in this requirement

Provider

Notes

  • This requirement is intended to prevent cloud service providers from requiring FedRAMP to complete a CAPTCHA, log into a customer portal, or otherwise take service-specific actions that might prevent the security team from receiving the message.

Change history

  • 2026-05-04Initial reset for the Consolidated Rules for 2026 Public Preview.

Content provenance

Official requirement text is sourced from FedRAMP/rules . Boundera implementation guidance has not been fully reviewed for this item.