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AFC-CSO-RCVMUSTAll frameworksImplementation guide coming soon

Receive Email Without Disruption

Addressing FedRAMP Communication (AFC) · General Provider Responsibilities

Applies to: Providers
Who this applies to
Providers
Service class
All service classes
Force
MUST
Timeframe
No fixed timeframe

Reviewed implementation guidance for AFC-CSO-RCV is not published yet. The official source below remains complete and authoritative.

Official FedRAMP source

Verbatim from FedRAMP/rules

Providers MUST receive and react to email messages from FedRAMP without disruption and without requiring additional actions from FedRAMP.

Defined terms in this requirement

Provider

Operationalize this rule

Boundera turns FedRAMP 20x requirements like AFC-CSO-RCV into assigned evidence, remediation work, and validation workflows.

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Notes

  • This requirement is intended to prevent cloud service providers from requiring FedRAMP to complete a CAPTCHA, log into a customer portal, or otherwise take service-specific actions that might prevent the security team from receiving the message.

Change history

  • 2026-06-24Official launch of the FedRAMP Consolidated Rules for 2026.

Content provenance

Official requirement text is sourced from FedRAMP/rules . Boundera implementation guidance has not been fully reviewed for this item.