Debilitating Customer Effect
Also: debilitating customer effect, debilitating customer effects
Definition
Verbatim from FedRAMP/rules
An unwanted customer effect that interrupts use of the cloud service for most users or compromises the integrity or confidentiality of most federal customer data. If the adverse customer effect is unknown then it should be treated as if it is debilitating until proven otherwise.
Used in 2 rule requirements
This term is a defined part of the following FedRAMP rule requirements — when it appears in a rule, this definition applies precisely.
Change history
2026-07-04Initial reset for the Consolidated Rules for 2026 Public Preview.