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Disruptive Customer Effect

Also: disruptive customer effect, disruptive customer effects

Definition

Verbatim from FedRAMP/rules

An unwanted customer effect that interrupts use of the cloud service for many users for less than 24 hours, or that compromises the integrity or confidentiality of large amounts or many types of federal customer data.

Used in 2 rule requirements

This term is a defined part of the following FedRAMP rule requirements — when it appears in a rule, this definition applies precisely.

Change history

  • 2026-07-04Initial reset for the Consolidated Rules for 2026 Public Preview.

Source of truth: FedRAMP/rules. Definitions are published verbatim; Boundera adds cross-references and implementation context.